Imagine that your elderly family member is home alone while you are off running errands. You always feel uneasy leaving the house, but realize that you have to take some time to do things on your own. While you are away your loved one reaches for a cup on a counter, slips and falls on his hip and head. He can't get up and is no where near a phone.
Luckily, you installed a medical alert system a week earlier in the event of such an accident. You gave him a medical alert bracelet with an emergency button on it. He presses the button and is immediately connected to a emergency phone operator through the call box in the house. The phone operator communicates with him through the call box, calmly assessing he situation and dispatches 911 help.
Medical Bracelet
Along with calling 911, the operator calls 4 of his emergency contacts and calls the person at the gate to open the gate for the paramedics. The paramedics arrive 7 minutes later and swiftly transport him to the hospital. You reunite with your loved one and realize he is disoriented but is ok. Luckily, medical attention arrived quickly to prevent further injury.
Families have relied on medical alert systems for years to provide them with peace of mind. For families seeking home health care, medical alert bracelets are essential tools to ensuring the safety of your loved one especially if they suffer from a brain-impairing disease.
That being said, there are a few things you should look for in a medical alert bracelets system:
1.) UL Listing
2.) 30-Day Money Back Guarantee
3.) Trained In-House Phone Operators
UL Listing- The Underwriter's Laboratory is the recognized standard for call centers. Being listed under the UL means that the company has met the high communications standards of the UL.
30 Day Money Back Guarantee- A satisfaction guarantee allows you to test the quality of the service with no strings attached. I recommend you try more than one service. Evaluate the service on response time, customer service, and equipment quality.
Trained In-House Phone Operators- Companies that train and employ their own emergency phone operators have more control over the quality of their calls. The best companies constantly review their operator's emergency calls.
You can get this information by simply calling the services you are considering purchasing.
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